When flooding
hits, call CWF.
Flooded basement? Sump pump failure? Storm surge? We pump out, extract, sanitize, and dry — crews on-site in 60 minutes, day or night.
Free estimates · Direct insurance billing · 10,000+ customers served
What We Handle
Flooded Basement Cleanup Chicago
Basement Pump-Out
High-volume pumps remove feet of standing water fast — even while the rain is still falling.
Sump Pump Failures
When the sump quits in a storm, we extract, dry, and document everything for your claim.
Contaminated Water Handling
Ground water and seepage carry contaminants. We extract, sanitize, and treat the entire area.
Rapid Structural Drying
Commercial dehumidifiers and air movers, monitored daily until the structure verifies dry.
Insurance Claim Support
Flood and sump claims are tricky — we document to your policy's requirements and talk to your adjuster.
Finished Basement Rebuilds
Carpet, drywall, trim, paint — we restore finished basements to exactly how they were.
How It Works
From emergency to “like it never happened” — in three steps.
Step 1
Within 60 minutes
Emergency Call & Inspection
Call any hour — a live dispatcher sends a certified crew immediately. We inspect, stop the damage from spreading, and document everything for your insurance claim.
Step 2
Days 1–5
Mitigation, Cleanup & Dry-Out
Water extraction, demolition of unsalvageable materials, antimicrobial treatment and full structural drying with commercial equipment — monitored daily.
Step 3
Back to normal
Repairs, Reconstruction & Walkthrough
The same company rebuilds: drywall, flooring, paint and finishes. We do a final walkthrough with you to make sure it's like the damage never happened.
Reviews
Chicagoland trusts CWF.
2,000+ Google reviews — read them all →
“Don't hesitate to call these guys! They are thorough, fair, and efficient. They came out the same day I called them for water damage from a roof leak… They will handle your insurance claim as well. They made the process so easy and straightforward.”
Victoria P.
Google review
“I cannot say enough GREAT things about Chicago Water & Fire Restoration… It is the best thing that could have happened in the midst of a water emergency. I received a call back immediately upon reaching out for help, and I was kept up to date every step of the way.”
Christine O.
Google review
“Ivan and Demetrio did an amazing job removing the water damage in my kitchen. They were very clean and careful of my home. I'm very pleased with the clean up process.”
Joan S.
Google review
“My kitchen restoration was completed in timely and professional manner. Travis the project manager was very patient and made sure the work was completed to my satisfaction.”
Augusta K.
Google review
“Came in and got to work while finding out the necessary details. Very detail oriented, answered all questions, efficient and courteous. Shondell and Jeremiah did a great job.”
Jesus M.
Google review
“Connor, Jeremy and David were fantastic — very professional and did a wonderful job explaining the entire process. Highly recommended!”
William K.
Google review
Join 10,000+ satisfied customers across Chicagoland.
Free Estimate
Tell us what happened. We'll handle the rest.
Answer a few quick questions and a live dispatcher will reach out fast. For active emergencies, calling is always quickest — crews are standing by 24/7.
- Takes less than 60 seconds
- Response within minutes, 24/7
- Free, no-obligation estimates
- We bill your insurance directly
Common Questions
Answers before you call.
My basement is flooding right now — what do I do?+
Stay out of standing water if outlets or appliances are submerged. Kill power to the basement if you can do it safely, then call us — crews arrive within 60 minutes, 24/7.
Does homeowners insurance cover basement flooding?+
It depends on the cause. Sump pump failure and sewer backup are usually covered only if you carry those endorsements; burst pipes typically are covered. We document the cause and work with your adjuster either way.
Can you save carpet and furniture?+
Often, yes — if extraction starts quickly. We assess what's salvageable, restore what we can, and document anything that isn't for your claim.
How do you prevent mold after a flood?+
Fast extraction, antimicrobial treatment, and monitored structural drying. Mold needs 48 hours of moisture to take hold — our job is making sure it never gets it.
Damage doesn't wait. Neither do we.
Crews standing by, 24 hours a day.
Serving the Chicago Metropolitan Area & Surrounding Region with a 60-minute emergency response — since 1988.
720 North Larch Ave, Elmhurst, IL 60126