When sewage
hits, call CWF.
Sewage backup is a health emergency — raw sewage carries bacteria and pathogens. Stay clear and call us: certified crews extract, sanitize, and deodorize, 24/7.
Free estimates · Direct insurance billing · 10,000+ customers served
What We Handle
Sewage Backup Cleanup Chicago
Biohazard-Safe Extraction
Category 3 'black water' demands protective equipment and containment — never handle it yourself.
Full Sanitization
Hospital-grade antimicrobials treat every affected surface — floors, walls, and contents.
Complete Deodorization
We eliminate sewage odor at the source, not cover it up — your home smells like home again.
Affected Material Removal
Porous materials that contacted sewage (carpet, pad, drywall) are removed and documented safely.
Sewer Backup Claims
Backup coverage is endorsement-dependent — we document everything to your policy's requirements.
Restore & Rebuild
New flooring, drywall, and paint installed by the same crew once the area verifies clean.
How It Works
From emergency to “like it never happened” — in three steps.
Step 1
Within 60 minutes
Emergency Call & Inspection
Call any hour — a live dispatcher sends a certified crew immediately. We inspect, stop the damage from spreading, and document everything for your insurance claim.
Step 2
Days 1–5
Mitigation, Cleanup & Dry-Out
Water extraction, demolition of unsalvageable materials, antimicrobial treatment and full structural drying with commercial equipment — monitored daily.
Step 3
Back to normal
Repairs, Reconstruction & Walkthrough
The same company rebuilds: drywall, flooring, paint and finishes. We do a final walkthrough with you to make sure it's like the damage never happened.
Reviews
Chicagoland trusts CWF.
2,000+ Google reviews — read them all →
“Don't hesitate to call these guys! They are thorough, fair, and efficient. They came out the same day I called them for water damage from a roof leak… They will handle your insurance claim as well. They made the process so easy and straightforward.”
Victoria P.
Google review
“I cannot say enough GREAT things about Chicago Water & Fire Restoration… It is the best thing that could have happened in the midst of a water emergency. I received a call back immediately upon reaching out for help, and I was kept up to date every step of the way.”
Christine O.
Google review
“Ivan and Demetrio did an amazing job removing the water damage in my kitchen. They were very clean and careful of my home. I'm very pleased with the clean up process.”
Joan S.
Google review
“My kitchen restoration was completed in timely and professional manner. Travis the project manager was very patient and made sure the work was completed to my satisfaction.”
Augusta K.
Google review
“Came in and got to work while finding out the necessary details. Very detail oriented, answered all questions, efficient and courteous. Shondell and Jeremiah did a great job.”
Jesus M.
Google review
“Connor, Jeremy and David were fantastic — very professional and did a wonderful job explaining the entire process. Highly recommended!”
William K.
Google review
Join 10,000+ satisfied customers across Chicagoland.
Free Estimate
Tell us what happened. We'll handle the rest.
Answer a few quick questions and a live dispatcher will reach out fast. For active emergencies, calling is always quickest — crews are standing by 24/7.
- Takes less than 60 seconds
- Response within minutes, 24/7
- Free, no-obligation estimates
- We bill your insurance directly
Common Questions
Answers before you call.
Is sewage backup really that dangerous?+
Yes. Raw sewage (Category 3 water) carries bacteria, viruses, and parasites. Keep family and pets away from the area and avoid handling contaminated items — let certified crews do it safely.
What causes sewage backups?+
Heavy rain overwhelming municipal sewers, tree roots in lateral lines, grease blockages, and aging pipes. Chicago's combined sewer system makes backups common in heavy storms.
Will insurance pay for sewage cleanup?+
Only if your policy has a sewer/water backup endorsement — many Chicagoland homeowners carry one. We document the loss thoroughly and bill your carrier directly when coverage applies.
Can carpet and furniture be saved after sewage exposure?+
Porous materials that absorbed sewage generally must be replaced for safety — we document them for your claim. Hard surfaces and many semi-porous items can be professionally sanitized.
Damage doesn't wait. Neither do we.
Crews standing by, 24 hours a day.
Serving the Chicago Metropolitan Area & Surrounding Region with a 60-minute emergency response — since 1988.
720 North Larch Ave, Elmhurst, IL 60126